Accessibility Statement

Last updated: 2026-10-01 (version 2026-10-01)

This English translation is provided for convenience. The Portuguese version prevails.

GameTale wants anyone to be able to read and write interactive stories, including people with disabilities. This statement sets out what we already do, what does not work well yet and how you can tell us when you run into a barrier.

1. Our commitment

Brazil’s Law on the Inclusion of Persons with Disabilities (Law 13,146/2015, art. 63) makes accessibility mandatory for websites run by companies headquartered or represented in Brazil, and the Consumer Defence Code requires information for consumers with disabilities to be accessible (art. 6, sole paragraph). GameTale adopts that standard as its own obligation, whatever the legal form of whoever operates it, and treats accessibility as part of the product, not as an extra.

2. The standard we follow

Our target is to meet the W3C Web Content Accessibility Guidelines (WCAG) 2.2, level AA. We have not reached that target everywhere yet: the known limitations are listed in section 5.

3. What we already do

Keyboard: controls can be used from the keyboard, with the focus always visible.
Contrast: the interface colours go through automated contrast tests before every release, in both the light and dark themes.
Screen readers: buttons and controls have accessible names, translated into each language, and every dialog window has a title.
Languages: the interface is available in Portuguese, English, Spanish and Japanese.
Small screens: pages are designed for mobile first and work on screens from 320 pixels wide, without horizontal scrolling.
Reduced motion: when your system asks for less motion, entrance and transition animations are reduced or removed, without losing information.

4. Story reader features

Keyboard reading: the Space or Enter key advances the text, and choices can be made with the arrow keys or the number keys. The list of shortcuts is in the reader settings.
Typewriter effect: text appears letter by letter, at reading pace. When your system asks for less motion, the whole line appears at once.
Reading settings: you can adjust the text speed, the text size and auto-advance.
History: earlier lines can be read again at any time.
Audio: music, sound effects and achievement sounds have separate volumes and can be muted.

5. Known limitations

Part of GameTale’s content is created by authors, and we do not yet have the tools to make it fully accessible. To be candid, these are the limitations we know of today:

Images without descriptions: authors cannot yet write alternative text for sprites, backgrounds or covers. Sprites and backgrounds are treated as decorative and skipped by screen readers, and covers are announced only with the story’s title. If an image carries information that matters to the story, a screen reader user may not receive it.
Audio without captions: music and sound effects have no captions or transcripts. The story itself is always told in text.
Typewriter effect: text that appears gradually can be hard for some people. You can raise the speed in the reader settings or turn on your system’s reduced motion preference to see each line whole at once.
Author-chosen colours: backgrounds and images chosen by the author may lower the contrast with the text in some scenes.

We are working to reduce these limitations, and this page will be updated when that changes.

6. How to report a barrier

If something on GameTale is hard or impossible for you to use, write to support@gametale.app. To help us fix it, tell us:

the page or story where the problem happened (the link, if possible);
what you tried to do and what happened;
the device, browser and assistive technology you use (for example, a screen reader or screen magnifier), if you are willing to share it.

You do not need to explain or prove any disability to report a barrier.

7. Response times

We will acknowledge your report within 5 business days. Within 30 days, we aim to fix the problem or give you a plan, with a timeline, to fix it. If the barrier stops you from reaching something now, we will try to offer an alternative in the meantime.

8. Review of this statement

We review this statement whenever the product changes in a meaningful way. The date of the last review is the update date shown on this page.

Accessibility Statement

Last updated: 2026-10-01 (version 2026-10-01)

This English translation is provided for convenience. The Portuguese version prevails.

1. Our commitment

3. What we already do

Keyboard: controls can be used from the keyboard, with the focus always visible.

Contrast: the interface colours go through automated contrast tests before every release, in both the light and dark themes.

Screen readers: buttons and controls have accessible names, translated into each language, and every dialog window has a title.

Languages: the interface is available in Portuguese, English, Spanish and Japanese.

Small screens: pages are designed for mobile first and work on screens from 320 pixels wide, without horizontal scrolling.

Reduced motion: when your system asks for less motion, entrance and transition animations are reduced or removed, without losing information.

4. Story reader features

Keyboard reading: the Space or Enter key advances the text, and choices can be made with the arrow keys or the number keys. The list of shortcuts is in the reader settings.

Typewriter effect: text appears letter by letter, at reading pace. When your system asks for less motion, the whole line appears at once.

Reading settings: you can adjust the text speed, the text size and auto-advance.

History: earlier lines can be read again at any time.

Audio: music, sound effects and achievement sounds have separate volumes and can be muted.

5. Known limitations

Part of GameTale’s content is created by authors, and we do not yet have the tools to make it fully accessible. To be candid, these are the limitations we know of today:

Images without descriptions: authors cannot yet write alternative text for sprites, backgrounds or covers. Sprites and backgrounds are treated as decorative and skipped by screen readers, and covers are announced only with the story’s title. If an image carries information that matters to the story, a screen reader user may not receive it.

Audio without captions: music and sound effects have no captions or transcripts. The story itself is always told in text.

Typewriter effect: text that appears gradually can be hard for some people. You can raise the speed in the reader settings or turn on your system’s reduced motion preference to see each line whole at once.

Author-chosen colours: backgrounds and images chosen by the author may lower the contrast with the text in some scenes.

We are working to reduce these limitations, and this page will be updated when that changes.

6. How to report a barrier

If something on GameTale is hard or impossible for you to use, write to support@gametale.app. To help us fix it, tell us:

the page or story where the problem happened (the link, if possible);

what you tried to do and what happened;

the device, browser and assistive technology you use (for example, a screen reader or screen magnifier), if you are willing to share it.

You do not need to explain or prove any disability to report a barrier.