Minors and Parents

Last updated: 2026-10-01 (version 2026-10-01.2)

This English translation is provided for convenience. The Portuguese version prevails.

Many GameTale readers are teenagers, and anyone can read published stories without an account. This page explains who may create an account, what happens to accounts opened before the current minimum age, what we do with the data of people under 18, which protections exist and how parents and guardians can get in touch with us.

It complements the Privacy Policy, which describes in detail how we handle every user’s data.

1. Minimum age

• You must be 17 or older to create an account (Law 15,211/2025, the Digital Statute of Children and Adolescents, art. 24). Reading published stories needs no account and is open to anyone.
• You must be 18 or older to subscribe to a paid plan, make any payment or take part in the Author Revenue Share.

If a person under 18 has a subscription, the paid features stop being available to that account and the party responsible for GameTale reviews a refund. If the account is paused (section 8), its renewal is cancelled automatically: within the refund period of the first charge, the amount is refunded automatically; outside it, the subscription ends at the end of the period already paid, with no further charge, and a refund of what was already paid is reviewed by the party responsible for GameTale. The details are in the Subscription and Billing Terms.

2. The teenager’s best interest

Brazil’s General Data Protection Law (Law 13,709/2018, art. 14) requires the data of children and teenagers to be handled always in their best interest. In practice, this means we collect only what GameTale needs to work, we do not use teenagers’ data for advertising or to build behavioural profiles, and the account of someone under 18 is never measured: no usage analytics, no session recording and no browser error reports, whatever the choice in the cookie banner. And we explain all of this in plain language.

We also follow the Statute of Children and Adolescents (Law 8,069/1990) and the Digital Statute of Children and Adolescents (Law 15,211/2025) in how we handle accounts, content and reports involving minors.

3. What data we collect from teenagers

We collect from teenagers the same data we collect from any user, and nothing more:

• registration data, such as username, email, password (stored in protected form) and date of birth;
• what you choose to publish or fill in, such as stories, comments, profile photo and bio;
• your reading progress, favourites and achievements, so you can pick up where you left off;
• technical data needed to keep the account secure, such as access logs.

The date of birth is used only to check the minimum age and to allow or block features that depend on age, such as payments. It never appears on your profile and is never shown to other users.

4. No advertising, and analytics only with consent

GameTale shows no ads, to anyone, and does not sell or share user data for advertising. So no teenager receives advertising targeted on the basis of their behaviour.

Usage analytics tools (which help us understand how the site is used) are only switched on if you consent in the cookie notice, and you can withdraw that consent at any time. The advertising features of those tools stay switched off. On the account of someone under 18 they are never switched on, even with consent (section 2). See more in the Cookie Policy.

5. Protections GameTale has

• Content ratings: every story is General or Teen, and no sexually explicit content is allowed at either. See Content Ratings and AI Disclosure.
• No private messages: GameTale has no private conversations between users. Interaction happens in public comments on stories.
• Comments need a verified email: only accounts with a confirmed email can comment, and there is a rate limit to prevent abuse.
• Blocking: you can block any user. Blocking removes the follow links between you and stops you from interacting with each other and seeing each other’s profile.
• Reporting: stories and profiles can be reported with the Report button, and any content can be reported by email. Every report is reviewed by a person. See Reporting, Moderation and Appeals.
• Reading list: you choose, in your settings, whether your reading list is public or private.

6. The date of birth cannot be changed

Once entered, the date of birth cannot be changed by the user. This stops anyone from changing their age to unlock features that require being 18. If the date is wrong, write to support@gametale.app: we may ask for a document proving the correct date before correcting it.

7. Requests from parents and guardians

If you are the parent or legal guardian of a teenager who uses GameTale, you may ask for information about the account’s data, the correction of data, or the deletion of the account and its data. Write to support@gametale.app with:

• the username or email of the teenager’s account;
• what you are asking for (information, correction or deletion);
• your name and your relationship to the teenager;
• a way to prove that you are the legal guardian, such as a document showing parentage or custody.

To protect the teenager, we will only act on the request after verifying your identity and your relationship to them. We ask only for what that verification needs and delete the documents once it is done. We may also let the account holder know, at the registered email, that we received the request.

8. Accounts opened before the minimum age of 17

The minimum age to create an account used to be 13. It is now 17 (Digital Statute of Children and Adolescents, art. 24), and sign-up refuses anyone who enters a younger age. An account opened under the old rule whose holder is not yet 17 is paused: nobody can sign in to it, the account is hidden from the public and nothing is deleted. It starts working again automatically on the day its holder turns 17. If the account has a subscription, its renewal is cancelled automatically (section 1). The holder or a parent or guardian may ask by email for the account to be deleted for good at any time, as section 7 explains. If you know of an account of someone under 17 opened with a false date of birth, write to support@gametale.app with the username. Where there are well-founded indications, we suspend access and ask for proof of age; if none comes, or it confirms the younger age, we correct the date and the account is paused in the same way. The holder or a parent or guardian may contest this at any time, by email, with a document proving the age, and we will answer within 15 days (Digital Statute of Children and Adolescents, art. 24, §§ 3 and 4).

9. Users in the European Union and the European Economic Area

The minimum age of 17 to create an account applies in every country, including the European Union and the European Economic Area. Reading published stories, without an account, remains open to anyone.

10. Contact

Questions, requests from guardians and reports about the safety of minors: support@gametale.app. See also the Privacy Policy, Content Ratings and AI Disclosure and Reporting, Moderation and Appeals.